On this episode of You Own the Experience, Robert Mann talks with 20+ year staffing veteran Ericka Hyson about the importance of developing an intentional approach to staffing. Hyson is president of WorkN, the mobile-first on-demand staffing platform, and former COO at ettain group and TextUs.
Ericka Hyson discusses how, by shifting from an opportunistic to an intentional mindset, she has been able to reduce friction in client relationships and challenge long-held assumptions about best business practices.
In this episode, you’ll also hear about:
How Hyson found inspiration in Southwest Airlines
The principles she organized ettain group’s People Department around
Tips for successfully implementing new technologies
How businesses can prepare for staffing after Covid-19
Check out the episode to hear more.
Theme music by Hendrick Valera
Editing & Mastering by Joel North